Giới Thiệu – WEPHOBIA

WEPHOBIA là thương hiệu thời trang được thành lập bởi Ma Nguyen và Daisy Nguyenbao. Sau khi tốt nghiệp Học viện Thời trang London, hai nhà thiết kế đã tham gia nhiều hoạt động trong lĩnh vực thời trang và quyết định cùng thành lập thương hiệu vào tháng 6/2013.
Tháng 7/2013, WEPHOBIA mở cửa hàng đầu tiên với không gian cửa hàng mang đậm tinh thần tối giản và hiện đại mà thương hiệu hướng tới.
Bên cạnh những bộ sưu tập chính cho Xuân/Hè và Thu/Đông, WEPHOBIA còn sản xuất những thiết kế dành riêng cho ngày lễ và các dịp đặc biệt. Sản phẩm đặc trưng và được yêu thích nhất của thương hiệu là áo sơmi, vest và áo khoác. WEPHOBIA hi vọng truyền cảm hứng và năng lượng tới những người phụ nữ hiện đại, để qua thời trang, họ đều là những người phụ nữ độc lập, thành đạt và không kém phần thanh lịch.

SHIPPING AND RETURN

–CONDITIONS OF SHIPPING–

WEPHOBIA supports delivery policy as follows:
I/ International purchases:
– The shipping fee is estimated due to the weight of products
– Types of shipping method: Standard & Express
– The unit price applies to the shipping to all countries
– Standard Shipment: $15 USD/ the first 500gr, $7 USD/ each following 500gr. Delivery time: 10 – 12 working days.
– Express Shipment: $35 USD/ the first 500gr, $13 USD/ each following 500gr. Delivery time: 3 – 5 working days.
* You may have to pay import duty and tax depending on what you are shipping and its declare value.
II/ Domestic purchases:
*Within Hanoi & HCMC:
– 30.000 VND/ order.
– Applied on purchases with payment method as Visa, Bank Transfer, other online payment gateway.

– Plus 20.000 VND/ order for COD shipping.
*Outside Hanoi & HCMC:

– 30.000 VND/ order.
– Applied on purchases with payment method as Visa, Bank Transfer, other online payment gateway.

– Plus 20.000 VND/ order for COD shipping.

*COD shipping:
Customers pay for the delivery fee upon receipt according to the purchase’s value and delivery address.

–EXCHANGES POLICY–

1.Conditions of Exchanges

– Replacement goods must meet these following conditions:

Products are the same with its original labels, price tags, hangtags.
Products have no signs of used, fixed, washed.
Products are not dirty, damaged, not sticked with strange smell.

– Exchanges are accepted for products confirmed by customers or delivery staff as defects are from the manufacturer at the time of delivery.Shipping fee will be paid by WEPHOBIA.

– Customers can exchange another color, size of the same products and products that its price are equal or higher than purchased items. Each product can only be exchanged or returned once. Shipping fee will be paid by customers.

– Exchanges are NOT accepted for defective products because customers did not follow appropriate instructions.

– Exchanges are NOT accepted for discounted products.

– Exchages are NOT accepted for custom made products that are customed as orders.

2.Duration of Exchanges

Exchanges are accepted within 24h from the time purchase/receipt for products purchased at the store or shipped inside Ha Noi, Ho Chi Minh City.
Exchanges are accepted within 96 hours since WEPHOBIA confirmed feedbacks for purchases shipped in Vietnam ( except: Ha Noi, Ho Chi Minh City )
Exchanges are accepted within 24h from the arrival time of products to your address outside Vietnam.

WEPHOBIA does NOT deal with cases that customers did not guarantee to follow the conditions and duration of Exchanges.

Please remember to check your products and change cautiously before leaving the cash desk.

SHOPPING GUIDE

SHIPPING AND RETURN

SIZE GUIDE